How do you currently log billing hours for client calls? Is your phone system set up to automatically track, record, and communicate with your billing software? Or, do you manually update your[…]
Choosing a VoIP provider isn’t easy — there’s so many different options, plans, and associated costs when deciding which service to use. You want to make sure you use a Unified Communications (UC)[…]
By now you probably know that not every VoIP provider is the same.
It’s a given that they’ll offer differing VoIP models and packages, but you should also consider their customer service and the[…]
A PBX - Private Branch Exchange - is a private telephone network used internally to communicate within an organization, and externally to communicate with others outside of a company. PBXs come[…]
Voip is heavily reliant on the internet - it’s even in the name: Voice Over Internet Protocol. So, what happens to your VoIP phone system if the internet in your office is down?
When we think of virtual calls and meetings, we tend to think of Zoom. Some of us even find ourselves saying it when we’re not even using Zoom itself — just like how we tend to say Google in place[…]